Trust all Your Printing Needs to Us!

In our ever growing industry we want you to know how important staying up-to-date with the latest technology and software is to us. You are not only putting your trust in us as your print and design professionals but in the tools we use to create your product. Take comfort knowing our staff is trained and equipped with all they need to help you.

Michelle is a graduate from George Brown College with a focus in print design and brand identity, photography and motion graphics. Customers are now able to have high resolution photos of their business or workplace as well as animated videos for use on social media platforms for a consistent and professional look across all marketing materials.

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1987 – Impression House was incorporated by Wally and Janet Panagapka and Sandy and John Emberson. They continued to expand their business with up to date modern presses and eventually entering the digital age with a high speed black and white copier to serve their growing clientele.

2001 – Bob Frantz and his wife bought the business. Bob having been in printing since 1972 as a pressman, felt the time was right to make the move. His daughter Carey joined the team shortly after and now manages the day to day affairs. With the expanding demand for full colour digital printing Impression House took the next step and together with Xerox technologies’ are able to meet their customer needs with quick turnaround high quality printing.

2009 – Laura Kooy, who graduated from Georgian College’s Graphic Arts Program, joined the Impression House team. She brings a fresh perspective to the customer’s design needs.

2012 – Impression House celebrated 25 years of business! We celebrated by adding a new Oki full colour envelope and letterhead printer to our services.

2014 – Keeping in mind the changing market and trying to stay one step ahead, Impression House is again modernizing their equipment with new state of the art Xerox copiers.

2017 – Celebrated 30 years by hosting an Orillia Chamber BA5 Event. Changed position of Graphic Designer from Laura to Michelle.

2018 – Hired on Stefanie Dale-Lilly to cover Michelle on maternity leave.

2019 – Starting the new year off with 2 full-time Graphic Designers.

2020 – Stefanie leaves for new job opportunity.


Pamela Toutant

Impression House was instrumental in helping me prepare an application for grant money. In order to apply for a grant to expand my business, I needed to submit my business plan within a short deadline. As I already had an initial business plan from 3 years ago, it just needed to be updated and professionally printed. I felt this would make a good impression on the panel deciding my eligibility.

After many days of research, entering new data and compiling additional information for the attachments, I emailed the whole file to Carey Frantz at Impression House. She had 3 copies printed, collated and perfectly bound in two hours. Before I sent it off by courier, I had a few colleagues look it over and each one wanted a copy for themselves. They were very impressed by the whole layout.

I really appreciate the dedication and expertise at Impression House. Carey and her staff gave my project high priority which allowed me to meet the deadline. Also, in the future, I can use this report to apply for other grants. I also appreciate their help in providing me with a roadmap for the future of Toutant Business Services.

I would highly recommend the Impression House for any printing or publishing projects that have tight deadlines.

Diane Lindstrom

I recently began getting my homemade cards printed at Impression House. From the first time in their office, I have received such a standard of excellence in their service. Primarily, I have worked with Carey and she has been extremely helpful in all ways – creativity, suggestions, patience, humour and “over the top” service with rushing a big order for me. I really appreciate the “vibe” in this office – friendly, inviting and organized. I’m so happy with the quality of the printing too!  I would highly recommend checking out this printing and design company.

Andy Moore

We just had posters printed by Impression House last week. Friendly people, prices were competitive, and had posters in-hand within the hour.

Thanks for the great service Carey and Laura! I highly recommend calling Impression House for your printing needs. We will be in touch again soon.

Rick Collins

Thank you very much for the work you have so professionally done for Rx Auto Glass. From giving my business cards a new exciting look, to creating a flyer that has proved its effectiveness in making my phone ring with jobs directly connected to that mail out.

In addition, the ease of doing business with you, always prompt to return calls, emails and friendly disposition has always made me feel that you were there to help.

I also checked at Staples to see a cost comparison and you were the better deal with the added benefit of your graphic designer to offer awesome ideas. The speed at which you completed the work combined with a quality finished product will make it very easy for me to refer Impression House to anyone I meet that may have printing needs. Thank you for helping me make a good Impression!

Harvey Gray

Starting a new business is a daunting task and an extremely important aspect of this is getting your logo, business cards and other marketing tools designed and printed for your initial launch.

When we delivered our projects to you at Impression House, your professionalism, attention to detail and your overall ability to understand what was required and desired for our materials was second to none.

We have utilized your services on a number of occasions and have never been disappointed, as the caliber of service is always consistently first rate.

I would like to take this opportunity to pass along our thanks for your assistance, imagination and patience over the past year, and I will not hesitate to refer you and The Impression House to anyone for any and all of their printing needs.

Natasha Sinclair

I had some labels made up by Impression House, the work and creativity they put into it made them absolutely perfect. I would recommend them to everyone. Thank you for doing such a wonderful job.

Amanda Tevelde

Extremely kind and knowledgeable staff! Excellent customer service! The team at Impression House go above and beyond for their customers.